Privacy Policy

CLIENT DATA PROTECTION AND PRIVACY

Data Collection
We collect personal information that may include, but is not limited to:

  • Name, address, email, and phone number;
  • Identification document details (such as a passport, if necessary for service provision);
  • Travel preferences and booking history.

Protection and Security
We implement appropriate technical and organizational measures to safeguard our clients’ data against unauthorized access, loss, alteration, or improper disclosure. These measures include digital security protocols, encryption, and strict access controls.

Data Retention
Personal information will be retained as long as necessary to fulfill the purposes outlined in this policy and as required by applicable laws. After this period, the data will be deleted or anonymized.

Client Rights
Clients have the right to:

  • Access their personal information and request corrections or updates;
  • Request data deletion, when applicable;
  • Restrict or object to the processing of their data.

To exercise these rights, clients can contact us through the channels listed below.

Privacy Policy Changes
We reserve the right to update this policy as needed to reflect changes in our processes or to comply with laws and regulations.

Contact
For any questions, requests, or concerns regarding this policy or the use of your data, please contact us: Email: info@helios.cv

Telephone/Whatsapp: (+238) 977 79 77